Privacy Policy for Zohra Gems

Last Updated: [19 April 2025]

At Zohra Gems, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, www.zohragems.com, or interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about our practices, please contact us at [gemszohra@gmail.com].

1. Information We Collect

We collect the following types of information:

a. Personal Information: When you make a purchase or sign up for our newsletter, we may collect personal information such as:

• Name
• Email address
• Phone number
• Shipping address
• Payment information (such as credit card details)

b. Non-Personal Information: We may also collect non-personal information that helps us improve our services, such as:

• Browser type
• IP address
• Device information
• Pages visited and interaction with the site

c. Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities. This helps us improve the user experience on our site. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process orders and deliver products/services.
• To communicate with you regarding your orders, promotions, and updates.
• To personalize your experience on our website.
• To improve our website and services based on your feedback and browsing habits.
• To protect against fraudulent activities.

We will never sell, trade, or rent your personal information to third parties without your consent, except as outlined in this policy.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including encryption and secure servers. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information with third-party service providers who assist us with:

• Payment processing
• Shipping and delivery services
• Email marketing and customer support

These third parties are required to maintain the confidentiality of your information and are only permitted to use it for the purposes for which it was shared.

We may also disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct any inaccurate information.
• Deletion: You can request the deletion of your personal data, subject to certain exceptions.
• Opt-Out: You can opt out of receiving marketing emails at any time by following the unsubscribe link in our emails or by contacting us directly.

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete that information.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any external websites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Zohra Gems
Email: [gemszohra@gmail.com]
Phone: [+91-8619643253/9829815645]
Address: [shop no 36, Nai ki Thadi, Jaipur, Rajassthan, India]